Shipping policy
SHIPPING POLICY
PROCESSING TIME
All orders are processed within 1-2 business days. Orders are not processed on weekends or holidays. Once processed, you will receive a confirmation email with tracking details.
SHIPPING FEES
Shipping Method: Standard Delivery
Delivery Time: 3 - 5 Business Days
Shipping Fee: Free for all of Pakistan
We offer flat rate shipping across Pakistan. Cash on Delivery available.
SHIPPING ADDRESSES
We currently ship to all cities across Pakistan. Please ensure your address is complete and correct. We are not responsible for packages sent to wrong addresses provided by customer.
ORDER TRACKING
Once your order ships, you will receive a tracking number via SMS/Email. You can track your package on the courier website.
DELAYS
Delivery times may vary due to weather, courier delays, or public holidays. We are not responsible for delays caused by the courier company.
DAMAGED OR LOST ITEMS
If your package arrives damaged, please contact us within 24 hours with photos. If your package is marked delivered but you did not receive it, contact us within 48 hours.
CONTACT US
For any shipping questions, contact us at novafit268official@gmail.com or WhatsApp 03110666633